Address the harm®️ podcast
Talking about unresolved complaints
Address the harm®️ podcast
Talking about unresolved complaints
Address the harm®️ podcast
Talking about unresolved complaints
What's the podcast about?
Harm caused by public bodies is rarely talked about honestly — by the people who experienced it, by the institutions responsible, or by the systems meant to address it.
This podcast does.
We talk to survivors, practitioners, researchers, and policymakers about what harm looks like in practice, what repair requires, and what has to change. These are not comfortable conversations. They are necessary ones.
Coming soon
Conversations with public figures on what harm means and what it takes to repair it.
Hosted by Leah Brown FRSA
Be part of the healing
When institutions address harm properly, survivors can heal and communities can rebuild trust. Our podcast creates space for the voices and wisdom that can transform how institutions respond to harm.
Join the movement
Follow @addresstheharm on social media. Visit addresstheharm.org to support our campaign for institutional accountability that centres healing over hiding.
Share these stories
Help create the change that allows everyone to heal. The people we interview on the podcast are also campaigning.
Please check them out and give support:
Isabel’s law
© 2026 Address the Harm®️(CIO) (pending)
Who gets to say when a complaint is resolved?
The Address the harm® podcast is coming back with a new series launching in 2027.
What's the podcast about?
When a complaint is closed, the organisation often believes it has been dealt with. The person who complained may know it hasn't.
This podcast is about what happens in between.
We talk to public figures, practitioners and people who have made a complaint about what harm looks like in practice, what resolution should mean, and what it takes to put things right.
These are not comfortable conversations. They are necessary ones.
Coming in 2027
A new series of conversations with public figures about complaints, harm and repair, and who gets to decide when something is resolved.
Would you like to take part?
Get in touch by email to press@addresstheharm.org
Hosted by Leah Brown FRSA
Hosted by Leah Brown FRSA
Be part of the healing
Be part of the healing
Leah is the chair of Address the harm®. She is the founder of The WayFinders Group — a lawyer and accredited mediator — and is the primary author of our white paper, From harm to healing and the host of the podcast.
Join the movement
Join the movement
Follow @addresstheharm on social media. Visit addresstheharm.org to support our campaign for repair by design.
The people we talk to
The people we talk to
Many of our guests are working to change what happens after something goes wrong. Find out more about their work:
Isabel’s law
© 2026 Address the Harm®️(CIO) (pending)
© 2026 Address the Harm®️(CIO) (pending)